Bigwell Lab is founded on the principle of helping people discover new knowledge in an easy and fun way. We know that you care about how your information is used and shared, and we take your privacy very seriously. By using Blood Sugar application (the "Application", "we", "us"), you are accepting the practices outlined in this policy. The column on the right provides a short explanation of the privacy policy and is not legally binding.
1. Contact information
When you take the initiative to contact us and give us suggestions, you give us certain information voluntarily. This includes your name, email address, and any other information you give us. You can also choose to share with us location data, age, or gender. This may include your name, email address, date of birth (which we will use to screen for children under 13 years of age, once the screening is complete we will store the age only), photo, and location, which will help us provide you better service.
2. Technical Information
We also get technical information when you use our app. Whenever you use any website, mobile application or other internet service, certain information gets created and logged automatically. The same is true when you use our app. Here are some of the types of information we collect:Log data. When you use our app, our servers record information (“log data”). This log data includes your Internet Protocol address, approximate location and time zone, the date and time of your request, operating system, language, and device data. We collect the duration of your visits, your actions on these visits (for example, views, clicks, likes or comments on content, or interactions with social media features)Device information. In addition to log data, we collect information about the device you’re using our app, including type of device, settings, unique device identifiers and crash data that helps us understand when something breaks. Whether we collect some or all of this information often depends on what type of device you’re using and its settings. For example, different types of information are available depending on whether you’re using an iPhone or Android phone. To learn more about what information your device makes available to us, please also check the policies of your device manufacturer or software provider. We also automatically record your Google Advertising ID (if you are using an Android device) or your advertising Identifier (IDFA – if you are using an iOS device), for advertising purposes. The Google Advertising ID is an anonymous identifier, provided by Google Play services. If your device has an Advertising ID, we collect and use it for advertising and user analytics purposes. Further, we may use other persistent identifiers for non-advertising purposes. If your device does not have Advertising ID, we will use other persistent identifiers. The information collected may also be stored on your device.
Please note:
Please note that our app is a health management app, we can help your manage your health data, but all your health data is saved locally on your own device, we will never upload your health data to the server, and we will never collect or share it. If you uninstall our app, your health record will be lost forever.
We use the information we collect to provide the Service to you. We commit to showing you content that’s relevant, interesting and personal to you. To do that, it’s necessary for us to use your information to:
1. Contact information
As described above, when you take the initiative to contact us and give us suggestions, you give us certain information voluntarily. your contact or any other information you provide to us, we may collect it. The information will help us provide you better service. We can communicate with you by the contact information you send to us. We send you updates by push notification, depending on your settings. For example, we send you a notification about new life available for you to start playing right away. You can decide to stop getting these notifications by updating your settings. However, please note that in all cases you will continue to receive all system notifications and legal notices (for example, updates to our policies) from us.
2. Technical Information
We may collect some technical information about your device information, including but not limited to your device model, system version, usage logs, crash logs, IP address, Google Advertising ID, etc. These pieces of information will help us analyze application performance, improve product experience, and advertise our application.
We keep your information only so long as we need it to provide the Service to you and fulfill the purposes described in this policy, or until your account is deleted - whichever comes first. This is also the case for anyone that we share your information with and who carries out services on our behalf. When we no longer need to use your information and there is no need for us to keep it to comply with our legal or regulatory obligations, we’ll either remove it from our systems or depersonalize it so that we can't identify you. If you have not used our app in the last 12 months then your account may be deleted in line with this privacy policy. In case your quizzes are used in the Service we will not delete your account until your request.
Our application does not have a user account system, you can use our app without signing up. So we only collect your device information, no personal information. so there is no self-deletion option within our application. If you wish to have your device information or the information you provided to us removed, please reach out to us and provide your device details for us to proceed with the deletion. You can contact us using the following methods:
By using our app, you authorize us to transfer, store and process your information outside your home country, including in the United States, for the purposes described in this policy. The privacy protections and the rights of authorities to access your information in these countries may not be the same as in your home country.We take additional measures when information is transferred from the European Economic Area (EEA). This includes having standard clauses approved by the European Commission in our contracts with parties that receive information outside the EEA. We also rely on European Commission adequacy decisions about certain countries, as applicable, for data transfers to countries outside the EEA.
We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties, whom we share your information with, so we can provide your experience, make sure our customization is effective and comply with laws that apply to us. We share your information with:
Please note that we only collect and share non-personal, device-related information to improve application experience and service, and promote the application. By continuing to use our application, you also agree to the privacy policy of these third-party services. For specifics, please refer to the official privacy policies of these third-party services. If you do not agree, we kindly request you to uninstall our application immediately.
The security of your personal information is important to us. We maintain a variety of appropriate technical and organizational safeguards to protect your personal information. We limit access to personal information about you to employees who we believe reasonably need to come into contact with that information to provide the Service to you or in order to do their jobs. Further, we have implemented reasonable physical, electronic, and procedural safeguards designed to protect personal information about you. When you use our application, we encrypt that information in transit using industry-standard Transport Layer Security (TLS) encryption technology. No method of transmission over the Internet, method of electronic storage or other security methods are one hundred percent secure. Therefore, while we strive to use reasonable efforts to protect your personal information, we cannot guarantee its absolute security.
We are in compliance with the requirements of COPPA (Children’s Online Privacy Protection Act), we do not collect any information from anyone under 13 years of age. Our application, products and services are all directed to people who are at least 13 years old or older. If you are under the age of 13, please do not send any information about yourself to us, including your name or email address. In the event that we learn that we have collected Personal Information from a child under age of 13 without verification of parental consent, we will delete that information as quickly as possible.If you are based in the EEA you may only use our Service if you are over the age at which you can provide consent to data processing under the laws of your country or if verifiable parental consent for your use of Bigwell Lab has been provided to us.
We may revise this Privacy Policy from time to time, in our sole discretion, and the most current version will always be posted on our website and, if the changes are significant, we will provide a more prominent notice (including, for certain services, email notification of privacy policy changes). We encourage you to review this Privacy Policy regularly for any changes. By continuing to access or use the Service after any revisions become effective, you agree to be bound by the revised Privacy Policy. If you do not agree to the new Privacy Policy, please stop accessing or using the Service.
You can contact us by sending email to the address: feedback@bigwellab.com